Contact CloudMemoir Support

Need help with CloudMemoir? Send us a message and a person will reply by email. We aim to send a first human reply within two business days. This is a target, not a guarantee.

Prefer email? Write to support@cloudmemoir.com.

Include what you expected to happen, whether you were using Google Drive, OneDrive, or Demo, the approximate date, time, and time zone, the CloudMemoir version and build shown on the Apple TV support screen, and what you already tried.

Do not include passwords, sign-in or pairing codes, payment-card details, receipts, transaction IDs, account IDs, cloud-file links, access tokens, or refresh tokens. CloudMemoir will never ask for those.

Privacy and deletion

Your email address and message are stored encrypted by CloudMemoir and are visible to CloudMemoir's authorized support operators. Replies arrive by email from support@cloudmemoir.com and are processed in Google Workspace. CloudMemoir deletes its copy of a support request 180 days after submission. Copies in your mailbox or another recipient's mailbox are outside CloudMemoir's control.

We use one essential cookie to protect this form and display your submission confirmation. It expires after 30 minutes. We do not use it for advertising or analytics.

Read the full CloudMemoir Privacy Policy.